Shipping Policy
Fulfilment is handled by the sellerImportant: does not warehouse, pack, or ship any product. Orders are fulfilled by the seller. The terms below reflect the seller's published policy at the time of writing; the seller's checkout page and your order confirmation are authoritative.
Processing Time
Orders are typically processed within 1 business day of payment clearing. Orders placed on weekends or US public holidays begin processing the next business day.
Delivery Estimates
| Destination | Typical delivery |
|---|---|
| United States (contiguous) | 3–5 business days |
| Alaska, Hawaii, US territories | 5–10 business days |
| International, where offered | 10–20 business days, subject to customs |
These are estimates, not guarantees. Carrier delays, weather, and customs inspection can extend them.
Tracking
A tracking number is emailed once the carrier scans your parcel. Tracking can take 24–48 hours to begin updating after you receive the number — an unmoving tracking page in the first two days is normal and usually means the label is created but the parcel has not yet been scanned into the network.
Shipping Costs
Shipping cost, and whether free shipping applies to your order, is shown at checkout on the seller's site before you pay.
Customs and Import Duties
International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the recipient and are not included in the purchase price.
Wrong Address or Failed Delivery
If a parcel is returned as undeliverable because of an incorrect address, contact the seller support address on your order confirmation to arrange reshipment. Address corrections are usually possible only before the parcel ships.
Damaged or Missing Orders
If your order arrives damaged, or does not arrive within the estimated window, contact the seller support address on your order confirmation. Keep the packaging — carriers usually require it for a damage claim.
Who to Contact
For anything order-related, use the seller support address on your order confirmation email. We do not have access to order records and cannot look up, modify, or expedite a shipment. See Contact for what we can help with.